What is the Return Policy?

You can return items within 30 calendar days of receiving them. Return shipping costs are the buyer’s responsibility. Approved refunds will be issued to your original payment method. For more information, please review our Return Policy .

Are There Exceptions to the Return Policy?

Yes, the following exceptions apply: Partial refunds may be issued for items that: Show signs of use. Are not in their original condition. Are damaged or missing parts (not caused by us). Are returned more than 30 days after delivery. For complete details, refer to our Return Policy .

Cuddle | Collar Trench – Ruby Melbourne

Name: Cuddle | Collar Trench
Brand: Ruby Melbourne
Price: 309.95 AUD
Availability: InStock

$619.95 $309.95 Save 50%

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Cozy Sophistication with the Cuddle Collar Trench

Wrap yourself in plush comfort and timeless charm with the Cuddle Collar Trench. Crafted for warmth and elegance, this long coat brings luxurious softness to your everyday winter style. Whether you're heading out for a crisp walk or dressing up for an evening event, this coat adds a refined touch to any outfit.

Cuddle Collar Trench front view

Why You’ll Love Cuddle Collar Trench

Plush double fleece: Delivers softness and insulation for ultimate cold-weather comfort.
Elegant tailored fit: Enhances your silhouette with a graceful, flattering shape.
Effortless layering: Open front design complements everything from casual to chic.

Cuddle Collar Trench back view

Stock is nearly gone—secure your Cuddle Collar Trench now before it's too late!

We are offering free shipping within Australia on all orders.

We ship our packages with a Track & Trace code so you can always monitor your order.

You will receive the Track & Trace code via email within 24-72 hours after placing your order.

Our customer service is available 24/7 to answer all your questions and comments. Whether you need advice on a product or help with an order, we are here to support you.

Don’t hesitate to contact us; we’re happy to help!

Please contact us at support@ruby-melbourne.com

Sarah, Emily and over 15,000 customers feel satisfied with Ruby Melbourne

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Celebrating 30th anniversary

For three decades, we’ve curated timeless pieces as husband and wife — each chosen with care, tradition, and love. This boutique has been our shared journey and family story.

Now, as we celebrate this milestone, we thank you with our Anniversary Sale — enjoy exclusive discounts for a limited time. Celebrate with us and carry home a piece of the Ruby Melbourne legacy.

With gratitude and love,

Ruby Melbourne

30-day Money back guarantee

We love our products and we're sure you'll love them as much as we do! That's why we offer a risk-free 30-day money-back guarantee. If you are not satisfied with our product, we will give you your money back.

FAQs

Once your order is confirmed, you will receive an email with your order number. To track your order, simply visit our Order Tracking page and enter your order number or email address.

You can return items within 30 calendar days of receiving them.

Return shipping costs are the buyer’s responsibility.
Approved refunds will be issued to your original payment method.

For more information, please review our Return Policy.

If you experience any issues or have questions, visit our Contact Page to connect with our support team. We’re here to assist you promptly

Orders are typically processed within 3 business days after being placed.

Yes, the following exceptions apply: Partial refunds may be issued for items that:

Show signs of use.
Are not in their original condition.
Are damaged or missing parts (not caused by us).
Are returned more than 30 days after delivery.

For complete details, refer to our Return Policy.